The Fuel Store Customer Portal

Yes. Sign up for a fuel card with the Fuel Store and we’ll create an online account that gives you 24/7 access to useful information and actionable insights relating to your fuel spend.

No, portal access is included with all of our fuel cards, free of charge. You will receive your login credentials around the same time as your Fuel Card, either by email or post (depending on your communication preferences).

We offer a range of additional fleet management tools that can be added to your portal for a small fee. These include:

• Fuel AI: A deeper dive into fleet management and driver analytics
• Driver Toolkit: Simplify driver safety and DVSA compliance
• Fraud Guard: Protect your cards from fraudulent activity.

We also offer a range of standalone solutions, including:

• Telematics: Complete vehicle tracking and fleet management
• Energy: Compare and switch to save on business energy
• Bulk AdBlue: The best way to save on AdBlue for your fleet

Simply head to The Fuel Store Portal and log in using the username and password that were supplied when you signed up with us. No login credentials? Forgotten your password? Simply contact your account manager, who will be happy to help.

• Access and download weekly invoices (and historical ones too!)
• Monitor daily fuel usage and patterns
• View monthly expenditure reports
• View, pay or top-up your account balance
• See your active cards, add new card, or cancel lost ones
• Get pin reminders
• Access trend analysis on fueling habits

The portal is a simple and easy to use way to access useful information about your fuel cards - with 24/7 access, easy downloads and information at your fingertips. However, one of the things we pride ourselves on is our customer support. Your dedicated account manager is here to help in any way they can. Simply pick up the phone or drop us an email.

There isn’t an app, but the portal can be accessed on any device with a web connection. Visit thefuelstoreportal.co.uk and save it in your favourites or bookmarks!

Yes, our portal is amongst the best the industry has to offer. For a small additional fee, you can unlock a range of fleet management tools, including additional analytics, tools for driver safety and compliance, CO2 tracking and offsetting, and much more. We also offer telematics and fraud protection tools, for complete fleet management and peace of mind.

No. Fuel AI can be accessed via the portal, but is a paid for service that offers additional smart fuel insights. Using machine learning, combined with data validation algorithms and analysis, Fuel AI can drive changes in driver behaviour, reduce fuel card misuse, and create stronger accountability for fuel spend. Used to its full potential, Fuel AI can reduce fuel spend by 5%-9%

Absolutely. The portal was built for simple, 24/7 access - but, sometimes, there’s no substitute for chatting to a real-life human being! Our team is here for you, and always happy to help. Get in touch with your account manager, or call us on +44 (0)121 272 7780.